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Ability to Close Open Child Protection Investigation Cases is Needed
Currently there is no option to close Open Child Protection Investigation cases that were created in error. It is a Business Requirement to have the ability to close open Child Protection Cases without having to complete the SDM assessments. When ...
NC is implementing the Child Welfare solution as part of the NC FAST Program. One of the key activities inherent to the core functionality for Child Welfare Social worker is to be able to create rather explanatory case notes and contact logs. When...
Currently when adding an education record the only option is to select new and enter all the required information. We are requesting a copy/clone option be added to the education functionality (similar to the Invoice functionality).
End Dated Services should not display in the Search Results
Currently, the services end dated in the application are still displayed in the search results throughout the application. We are requesting an enhancement request where end dated services would not display in any of the services search results. W...
Closing Intake should not remove allegations and the response priority
Currently, when an intake is created, submitted for screened out, the Supervisor approves then closes the intake, the recommendation screen appears blank. The allegations and the response priority information can no longer be viewed. This is a cri...
From a Case Supervisor: I am writing to ask that you continue to inquire with IBM about needed changes to the case notes. When IBM came to Windsor for the day, I spoke in detail to the worker who shadowed me about the concerns I had with the curre...
Duplicate payments are generated for the same provider
Duplicate payments are generated for the same Provider with new automatic Pay Placement type. What is occurring is that changes to placement information results in the creation of an automatic overpayment at the same time that the system is actual...
Child Welfare Search should only display the cases currently owned by the User
Currently, when completing a Child Welfare Search by owner the result is displaying incorrect results. The search result is displaying cases that are owned by Users that have the same letters in it as the searched owners name. This search is case ...
Disposition Comment Box Character Limit should be increased
The comment box when disposing allegations in the Investigation case holds a maximum length of 250 characters. We are requesting an enhancement to increase the limit to 25, 000 character limit. Please refer to closed PMR 74352 999 649
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